They are the most reviewed salon in the North East of England due to their unique five step consultation. They listen, advise and educate all clients in the maintenance of their hair. Currently ranked 1st out of 7,355 UK salons as of the 23rd of September 2016. Winners in the English Hair & Beauty Awards 2015 for the Team Service of the Year. As of the 18th of February, finalists in the English Hair & Beauty Awards 2016 for not only Hair Salon of the Year 2016 but also Team Service of the Year 2016.
They are ranked by L'Oreal Professionnel as being in their top 100 UK INOA salons. Collective hairdressing were selected to pioneer L'Oreal Professionnel's revolutionary 6-week Profiber hair treatment, helping to test the product prior to its release. They are also part of L'Oreal Professionnel smartbond.